PRIVACY POLICY APP

This Privacy Policy governs the manner in which goTransylvania Regional Development SRL (LTD) collects, uses, maintains and discloses information collected from users (each, a “User"). This privacy policy applies to the Application (called hereafter App). The GoTransylvania application has it’s own landing page under https://gotransylvania.org/ , and through this site we do not collect personal information from visitors except for the anonymous data regarding site usage and application reset functions (Forgot Password).

Personal identification information

We may collect personal identification information from Users when they register an account in the App by filling out an application form and confirming the registration by accessing the confirmation link in the email that was sent to them after filling in the registration form.

Any personal data will be collected only when an account is created.

You can sign up to GoTransylvania App, with one of the following methods:

Users may, however, visit our App anonymously as Guests.

We will collect personal identification information from Users only if they voluntarily submit such information to us when creating an account and accepting our terms and conditions and privacy policy.

Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain App related activities.

If the User does not register in our App, then the User will visit the App as a "Guest", and in this mode some App related features will not be available (Profile Setting, Map related functionality, Navigation, Notification Setting, Newsletter Settings, No Current Location, No Comment, No Rating, No Search History). For every point that is not available, a pop-up window will let the Guest know that this feature is unavailable because he is not a registered User.

The Profile setting are accessible from the application menu, here the user can change the following information anytime: name, surname, gender, email address, date of birth, profile image, language, whether to receive newsletters (default off), or to receive notification from the App.

Newsletter: If you select to subscribe to our newsletter we will provide you email updates with the following information: information regarding update of the content in the application, raising awareness on the content of the app, information over events,, updates, information about changes to the application's operation. Commercial content will not be included in the newsletter.

How we use collected information

We collect information only when you create an account in the App.

goTransylvania Regional Development SRL (LTD) will collect and use User’s personal information for the following purposes:

We may use the email address to respond to their inquiries, questions, and/or other requests.

How do we protect your information?

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password and data stored in our App.

We have put in place robust measures regarding the security of the information we collect and store about you (including through the usage of network and database security measures) and will use our reasonable endeavours to protect your personal data from unauthorised access to or unauthorised alteration, disclosure or destruction. In particular:

We encrypt many of our services using Secure Sockets Layer (SSL) or Transport Layer Security (TLS).

We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.

We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We have multiple authentication and access control measures to ensure data is only accessed by authorised personnel

We enforce strong encryption of all data at rest through the use of the Advanced Encryption Standard

Sharing your personal information

We do not sell, trade, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our App that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our App. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Third party functionalities

Our App uses Firebase components: Firebase Analytics , Firebase Cloud messaging - Push Notifications, Firebase Remote Config , Firebase Crashlytics), these components do not store personal information. You can find out more about these components and their privacy policies, by accessing the hyperlink linked to the component names. Push notifications for mobile devices. The user needs to give affirmative consent in order to receive push notifications. Push notifications sent out are general notifications used for marketing purposes in this first version.

Google Analytics

We use cookies from Google Analytics, a web analytics service provided by Google Inc. (“Google”).

Google Analytics is used widely by websites and mobile applications to collect information about how visitors use a site and/or the App.

We may use Google Analytics cookies to collect information about how users use our platforms and to improve our platforms.

Google Analytics collect information in an anonymous form and will not allow us to identify you or collect any personal information about you.

Google Analytics do not track your internet activity after leaving our platforms.

These cookies allow us to recognise and count the number of visitors and to see how visitors move around the Website/App when they are using it. This helps us to improve the way our Website works, for example by making sure visitors are finding what they need easily. The information collected through these cookies include anonymous traffic statistics, like number of page views, number of visitors, and time spent on each page. It allows us to see how many visitor access the link to our IOS or Android app link via our website.

The information collected by Google (including your internet protocol (IP) address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for evaluating your use of the Website, compiling reports on the Websites activity and providing further services to us relating to the Websites usage.

Learn more about Google Analytics’ privacy practices, and see a copy of Google’s privacy policy, at the following link: https://support.google.com/analytics/answer/6004245?hl=en&ref_topic=2919631

You can block or delete cookies by changing the browser settings as explained at the following link: http://www.whatarecookies.com/delete.asp

You can also prevent your data from being collected by Google Analytics on the Website by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

How long do we store your information?

Our aim is to help you explore Transylvania. In order to do that, we make the Content readily accessible to you, until you make the decision to delete you User account. You can delete every personal information in the App directly, in this case your comments and ratings will be still retained in the system. For complete delete, erasure, please send a written request to us and we will delete every information in the system including past comments and ratings as well. If your Account is deleted, it will no longer be accessible to you or to any other party in the future.

Your rights related to your Personal Information

While we take various steps to ensure the accuracy and completeness of your Personal Information, we rely upon you to provide accurate and complete information when interacting with us

Upon your request and as allowed or required by law and consistent with our applicable partner agreements, you may request us to take the following actions with your Personal Information:

Right of Access

You have the right at any time to ask us for a copy of the personal information about you that we hold. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your personal information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so.

Right of Correction or Completion

If personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data rectified, updated or completed. You can let us know by contacting us.

Right of Erasure

In certain circumstances, you have the right to request that personal information we hold about you is erased e.g. if the information is no longer necessary for the purposes for which it was collected or processed or our processing of the information is based on your consent and there are no other legal grounds on which we may process the information.

Right to object to or restrict processing

In certain circumstances, you have the right to object to our processing of your personal information by contacting us. You also have the right to object to use of your personal information for direct marketing purposes. You also have the right to restrict our use of your personal information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy

Right of Data Portability

In certain instances, you have a right to receive any personal information that we hold about you in a structured, commonly used and machine-readable format. You can ask us to transmit that information to you or directly to a third party organization. This right exists only in respect of personal information that: you have provided to us previously; and is processed by us using automated means.

While we are happy for such requests to be made, we are not able to guarantee technical compatibility with a third party organization’s systems.

To make such a request, or if you have a privacy-related complaint, please contact us via postal mail or email as provided in this Policy, with questions section of this Policy.

Automated decision-making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. It is specifically regulated under GDPR where such decisions are taken which have legal or other significant effects on individuals.

You will not be subject to decisions that will have a significant impact on you based solely on automated processing.

Changes to this privacy policy

goTransylvania Regional Development SRL (LTD) has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this App, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use this App and delete it. We will inform you in email over any change in privacy policy. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at:

goTransylvania Regional Development SRL

www.gotransylvania.org
str. Izvorului Nr. 435D 547367 Corunca, Mureș Romania

office@gotransylvania.org

Last updated: 17.12.2018